Our Process

Simple, honest, and affordable solutions

Our Clients Receive Access To Their Own Support Portal

Receive ticket updates, appointment reminders, text message alerts and more!

Portal Invitation

All of our clients receive an invitation via email to create their own personal account in our customer portal. We automatically generate a user name, all you have to do is create a secure password and you're in! You can login via the link on our website or through any of the ticket updates we send, it's simple and secure.

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Support Tickets

Our support tickets are where you will receive updates on the status of your device. We communicate with you regarding estimates, appointment scheduling, status updates and more!

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Text Message Alerts

Receive text message alerts on your repair/service. This makes it easy for your repair technician to stay in communication with you at all times to ensure you are aware of what we are doing and we can answer any question you may have.

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Introducing:
The Digital Detective Private Eye
Plans For Business

Complete monitoring packages to proactively prevent and mitigate issues on your system. Save money with discounted services along with receiving anti-virus protection for a year and a premium subscription to Dashlane, a password manager giving you peace of mind.

Basic Package

Health Alerts

  • Unlimited Computers
  • Health Warning Alerts
  • Tech Remote Software
  • Tech Contact Form
  • - Free Basic Anti-Virus Protection -
  • Fast Scans
  • Clean & Quarantine Infections
Request A Quote

Monitoring Package

Basic + Tech Monitoring

(Save 10% With Annual Subscription)

  • 17% Off Tech Support
  • Up To 2 Computers
  • Health Monitoring Alerts
  • Tech Remote Software
  • Tech Contact Form
  • - Free Basic Anti-Virus Protection -
  • Fast Scans
  • Clean & Quarantine Infections
  • - Tech Monitoring Alerts -
  • Anti-Virus Health
  • Windows Crashes
  • Low Hard Drive Space
  • Hardware Health
  • Hard Drive Fragmentation
  • Hard Drive Health
  • Firewall Health
Request A Quote

Protection Package

Monitoring Package + Anti-Malware

(Save 16% With Annual Subscription)

  • 35% Off Tech Support
  • Up To 5 Computers
  • Premium Dashlane Subscription (Password Manager)
  • Unlimited Infection Removals
  • - 1 Yr. Subscription To Premium Anti-Virus Protection -
  • Fast Scans
  • Clean & Quarantine Infections
  • Anti-Ransomware
  • File Guard
  • Web Protection & Anti-Phishing
  • - Tech Monitoring Alerts -
  • Anti-Virus Health
  • Windows Crashing
  • Low Hard Drive Space
  • Application Crash
  • Hardware Health
  • Hard Drive Health
  • Firewall Health
  • Health Warning Alerts
  • Tech Contact Form
  • Tech Remote Software
Request A Quote

Get Support Now (941) 416-8655

The Digital Detective provides on-site or remote support for all devices

The Digital Detective provides personal and business tech support. We offer on-site service and remote service for your convenience.
Typically we can have issues corrected the same day, however, it can take a few days for extensive repairs under specific circumstances.
We provide support for Apple and Windows computers as well as tablets and cell phones.

Schedule An Appointment

Contact us today to schedule an appointment at a time that fits your schedule. We offer a free diagnostic and a price match guarantee.

Testimonials

What People Say About Us

Get Support Now (941) 416-8655

The Digital Detective provides on-site or remote support for all devices

Why Choose The Digital Detective?

Technology is what we're passionate about and what we do best, we focus on providing the best services every time

Multiple Services

Our goal is to provide everything you need, all in one place making it simple and reliable to get things done

Affordable

Your needs are unique and we know that, we provide professional services at affordable rates

Reliable

We take pride in being reliable and professional through every service we provide

On-Site & Remote

No more waiting in line or driving across town, we come to you and even provide remote services

Convenient

No matter what the issue is, we work around your schedule to get you the help you need anytime

Support Tickets

We make it easy to maintain close contact every step of the way throughout the process