Our Process

Simple, honest, and affordable solutions

Contact Us

Our Clients Receive Access To Their Own Support Portal

Receive ticket updates, appointment reminders, text message alerts and more!

Portal Invitation

All of our clients receive an invitation via email to create their own personal account in our customer portal. We automatically generate a user name, all you have to do is create a secure password and you're in! You can login via the link on our website or through any of the ticket updates we send, it's simple and secure.

Screen Shot 2020-02-23 at 10.51.16 AM

Support Tickets

Our support tickets are where you will receive updates on the status of your device. We communicate with you regarding estimates, appointment scheduling, status updates and more!

Screen Shot 2020-02-23 at 10.58.54 AM

Text Message Alerts

Receive text message alerts on your repair/service. This makes it easy for your repair technician to stay in communication with you at all times to ensure you are aware of what we are doing and we can answer any question you may have.

Screen-Shot-2020-02-23-at-10.52.57-AM copy

Introducing:
The Digital Detective Private Eye
Plans For Business

Complete monitoring packages to proactively prevent and mitigate issues on your system. Save money with discounted services along with receiving anti-virus protection for a year and a premium subscription to Dashlane, a password manager giving you peace of mind.

Basic Package

Health Alerts

  • Unlimited Computers
  • Health Warning Alerts
  • Tech Remote Software
  • Tech Contact Form
  • - Free Basic Anti-Virus Protection -
  • Fast Scans
  • Clean & Quarantine Infections
Request A Quote

Monitoring Package

Basic + Tech Monitoring

(Save 10% With Annual Subscription)

  • 17% Off Tech Support
  • Up To 2 Computers
  • Health Monitoring Alerts
  • Tech Remote Software
  • Tech Contact Form
  • - Free Basic Anti-Virus Protection -
  • Fast Scans
  • Clean & Quarantine Infections
  • - Tech Monitoring Alerts -
  • Anti-Virus Health
  • Windows Crashes
  • Low Hard Drive Space
  • Hardware Health
  • Hard Drive Fragmentation
  • Hard Drive Health
  • Firewall Health
Request A Quote

Protection Package

Monitoring Package + Anti-Malware

(Save 16% With Annual Subscription)

  • 35% Off Tech Support
  • Up To 5 Computers
  • Premium Dashlane Subscription (Password Manager)
  • Unlimited Infection Removals
  • - 1 Yr. Subscription To Premium Anti-Virus Protection -
  • Fast Scans
  • Clean & Quarantine Infections
  • Anti-Ransomware
  • File Guard
  • Web Protection & Anti-Phishing
  • - Tech Monitoring Alerts -
  • Anti-Virus Health
  • Windows Crashing
  • Low Hard Drive Space
  • Application Crash
  • Hardware Health
  • Hard Drive Health
  • Firewall Health
  • Health Warning Alerts
  • Tech Contact Form
  • Tech Remote Software
Request A Quote

Get Support Now (941) 416-8655

The Digital Detective provides on-site or remote support for all devices

Contact Us
The Digital Detective provides personal and business tech support. We offer on-site service and remote service for your convenience.
Typically we can have issues corrected the same day, however, it can take a few days for extensive repairs under specific circumstances.
We provide support for Apple and Windows computers as well as tablets and cell phones.

Schedule An Appointment

Contact us today to schedule an appointment at a time that fits your schedule. We offer a free diagnostic and a price match guarantee.

Contact Us
Testimonials

What People Say About Us

Cullen from the Digital Detective did an incredible job for me on my new computer. I'd prolonged purchasing a new (WIndows 10) computer for a long time...dreading having to learn a whole new system and loosing over ten years of files/work on my old computer. If only I'd have known that it was a easy and inexpensive as it turned out to be! In a very short time I am working on my new computer and moving around seamlessly thanks to the professional work of Cullen. He is trustworthy, dependable and extremely professional. I HIGHLY recommend him!!

Sue

I could not be more pleased and impressed with Cullen and his company The Digital Detective. He was prompt, reasonably priced, quick, accommodating and extremely knowledgeable. He transferred all of the data from my old to my new computer and performed the entire set up for me. I would highly recommend this company.

Marina

I have contacted the Digital Detective twice and each time found this young man to be not only helpful but very patient, thoughtful and reasonable. I would suggest writing down what you see as problems with your computer in advance which will be of great help as you explore solutions with the Digital Detective. As an 89 year old person who still goes online with friends and family, he has my highest recommendation!

Elinor

You wish every service business would give the same service as good as The Digital Detective. Their knowledge, service, guidance and problem solutions are just the best. I have been using their service for some years. I do recommend them without hesitation.

Vic

I called this morning because we have had problems with our home network and printers and have exhausted our knowledge of how to fix it. I was able to get an appointment quickly, he arrived on time, and was professional and quick to diagnose and fix the problem. After dealing with issues for a year, I should have called much sooner! I HIGHLY recommend them and will use them again if we have problems.

Kristen

Cullen and his team are extremely knowledgeable and professional. I am so happy to have found them. Exceptional

Chrisjean

The Digital Detective has been handling all aspects of my home & business office equipment repairs plus assisting me with tech needs for almost two years. I've always been more than pleased with the service and the cost. I will never use anyone else! I've also recommended them to friends, family and work colleagues - all who are just as impressed!

Shelley

Cullen is quite simply AMAZING! He is extremely knowledgeable, responsive, respectful and trustworthy. I would recommend him to anyone!

Jennifer

Digital Detective has been our IT support for over a year. They are fantastic! Cullen is superb: brilliant, helpful, responsive. Can't say enough good things about them. They created and support our website as well as provide our IT support. Reasonably priced, also.

Shirl

I've been using The Digital Detective for over a year and it has been the most helpful service for me when I have struggled so long with computer issues. I highly recommend The Digital Detective, which has helped in all areas of technology and simplifying my life and understanding the complications that I often struggle with.

Gale

Terrific people and very generous with their time. Quality of work is outstanding.

Howard

Cullen was wonderful to work with, we needed some work done on our laptops. He really went above and beyond to make the whole process easy and convenient for us and worked around our schedule. After dropping off our laptops, I had some questions about getting a new printer and he went and picked out the best printer for our needs and he even stayed and hooked it up for us, which was much appreciated. He is really passionate about his business and works with integrity!! We definitely recommend his services, and will be calling him in the future!

Amazing, I couldn't believe it when Cullen actually came to work on my computer on a Sunday morning, as it was the soonest it could be done.

Phil

Very flexible to work with and gives great service. Highly recommended!!

Brandi

Get Support Now (941) 416-8655

The Digital Detective provides on-site or remote support for all devices

Contact Us

Why Choose The Digital Detective?

Technology is what we're passionate about and what we do best, we focus on providing the best services every time

Multiple Services

Our goal is to provide everything you need, all in one place making it simple and reliable to get things done

Affordable

Your needs are unique and we know that, we provide professional services at affordable rates

Reliable

We take pride in being reliable and professional through every service we provide

On-Site & Remote

No more waiting in line or driving across town, we come to you and even provide remote services

Convenient

No matter what the issue is, we work around your schedule to get you the help you need anytime

Support Tickets

We make it easy to maintain close contact every step of the way throughout the process